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Contacts

Summary

If the online resources are unable to resolve your difficulty, there are several ways to contact us directly:

• Product Support- Great Planes. Our Product Support staff is able to provide you with one-on-one assistance to answer questions or diagnose and resolve many issues such as: program installation, controller and/or interface difficulties, defective CD-ROMs, etc. These individuals are a great source of information to assist you in the enjoyment of your software.
  

Product Support

Please note: The Knowledge Base that our technicians use is available on this site. As such, we suggest that you refer to it prior to contacting our staff as this will provide a fast, efficient answer for you. Additionally, we have also created a list of Common Solutions that provides a wealth of information.

Telephone Contact: 217-398-8970 (Option 1)
   Telephone support is available Monday through Friday, 9:00 AM to 6:00 PM CST.

Email:
   RealFlight - rfsupport@greatplanes.com

Mail:
   Software Support
   3002 North Apollo Drive
   Suite #1
   Champaign, IL 61822

Page last updated: October 08, 2015

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